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Solutions - Professional Services
At Compliance 360, we hold ourselves accountable for your success.
We live up to this commitment by delivering high quality products and proven services, designed to ensure successful implementations, rapid deployments and long term value.
The Compliance 360 applications address a broad spectrum of regulatory compliance, internal audit and risk management needs. Our customers frequently seek to improve processes and gain efficiencies as they automate functions and practices throughout their organizations. Even customers that start with a smaller departmental deployment, quickly see the transformational power of Compliance 360 and often expand their use to include multiple departments. The Compliance 360 Professional Services team helps our customers maximize the potential of that transformational power.
The Professional Services team serves to ensure your success through their deep experience. This includes domain expertise in governance, risk management, regulatory compliance and audit management gained from a practitioner’s perspective in hundreds of implementations. Their technology expertise in a wide variety of systems and configurations is used to help ensure that your system will run efficiently for all your users. Additionally, their knowledge of healthcare, insurance, financial services and other industries helps to ensure that your deployment will address the common requirements of your industry as well as your unique needs.
The value of this deep experience and commitment to customer success is exemplified by:
Our proven methodology is used to consistently deliver positive results in as little as 3-4 weeks
When you reach out for help from the Compliance 360 Customer Support team, you can expect rapid, accurate answers from experts that have logged 1,000’s of hours on the system. As part of our commitment to being held accountable for your success, we constantly survey our customers for suggested improvements in Customer Support. This input helps us prioritize investments in tools and process changes. As a result, our surveyed customer satisfaction ratings consistently rank among the highest in the industry. In the most recent survey of Compliance 360 customers, more than 94% of respondents rated our Customer Support as above average. We are very proud of the trust that we have earned from customers and the positive feedback we constantly receive.
As part of our commitment to being held accountable for your success, Compliance 360 is dedicated to providing comprehensive product administration and user training. Training courses are often custom tailored to specific needs while also providing a broad base knowledge of the overall product. All training is designed to be hands-on so that trainees learn through doing and are able to demonstrate competence as they learn. To minimize travel and ensure cost-effective delivery, training classes are most often conducted on-site, at the customer’s facility. This approach is also proven to deliver fringe benefits in terms of team building as well as exposing opportunities for process improvement and optimization.
To learn more about the Compliance 360 professional services, please contact us
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