Solutions - Professional Services

At Compliance 360, we hold ourselves accountable for your success. 

We live up to this commitment by delivering high quality products and proven services, designed to ensure successful implementations, rapid deployments and long term value. 

The Compliance 360 applications address a broad spectrum of regulatory compliance, internal audit and risk management needs.  Our customers frequently seek to improve processes and gain efficiencies as they automate functions and practices throughout their organizations.  Even customers that start with a smaller departmental deployment, quickly see the transformational power of Compliance 360 and often expand their use to include multiple departments.  The Compliance 360 Professional Services team helps our customers maximize the potential of that transformational power.

The Professional Services team serves to ensure your success through their deep experience.  This includes domain expertise in governance, risk management, regulatory compliance and audit management gained from a practitioner’s perspective in hundreds of implementations.  Their technology expertise in a wide variety of systems and configurations is used to help ensure that your system will run efficiently for all your users.  Additionally, their knowledge of healthcare, insurance, financial services and other industries helps to ensure that your deployment will address the common requirements of your industry as well as your unique needs. 

The value of this deep experience and commitment to customer success is exemplified by:

• Proven, Rapid Success
  Our consultants are highly efficient, helping most customers derive initial value from the system in only a few weeks.  For most organizations, this early success is critical to achieving sustained value.  The move to a robust GRC system is probably a big step for your organization.  If so, your executives will be watching closely for signs of success and value.  Our expert consultants use a proven methodology to help you deliver that value quickly and demonstrate to your organization the prudence of your decision to use Compliance 360.


Our proven methodology is used to consistently deliver positive results in as little as 3-4 weeks


• Best Practices for Best Results
  If your current, manual compliance practices have weaknesses or gaps, the move to an automated system provides the ideal opportunity for process improvement.  Our consultants see these opportunities every day and they are highly skilled in helping our customers, not only automate their compliance practices, but also utilize best practices to optimize them as well.  Whether your goals include improving efficiency, visibility, auditability or risk assessment and avoidance, our professional services team has the experience and commitment needed to help you achieve your most important objectives.


• Optimal System Use for Highest Value
  Not only can our professional services team help you optimize your compliance practices, we also help you optimize the use of our software applications.  Because each customer operates differently, our consultants leverage their experience to quickly develop a keen understanding of your business requirements and with this knowledge, we help ensure that you use the system in a manner that is optimal for your organization.  We eliminate guesswork and help you get up and running quickly with a configuration that provides lasting value.


• Demonstrable Benefits
  Because we want to be held accountable for your success, our consultants will maintain a keen focus on your business objectives and help you measure your progress and success in achieving those objectives.  For your executives and board of directors, we’ll help ensure that you have clear and compelling status updates that reflect the value and benefits of your efforts.

The C360 implementation is moving at a fast pace. In addition, your support staff are very pleasant to work with and accommodating. I am very pleased with the customer service I receive from your company!
                                                                                          Chief Information Officer

Customer Support

When you reach out for help from the Compliance 360 Customer Support team, you can expect rapid, accurate answers from experts that have logged 1,000’s of hours on the system.  As part of our commitment to being held accountable for your success, we constantly survey our customers for suggested improvements in Customer Support.  This input helps us prioritize investments in tools and process changes.  As a result, our surveyed customer satisfaction ratings consistently rank among the highest in the industry.  In the most recent survey of Compliance 360 customers, more than 94% of respondents rated our Customer Support as above average.  We are very proud of the trust that we have earned from customers and the positive feedback we constantly receive.

"We realize the effort it takes to keep abreast of new issues and solving ours in such a short amount of time.  We truly commend you for your good work!"

                                                                                                          Project Manager

"Support have always been professional, efficient, pleasant to speak with, knowlegable - I appreciate knowing I'll always get a prompt response to my questions."

                                                                                                   Policy Administrator

Educational Services

As part of our commitment to being held accountable for your success, Compliance 360 is dedicated to providing comprehensive product administration and user training. Training courses are often custom tailored to specific needs while also providing a broad base knowledge of the overall product. All training is designed to be hands-on so that trainees learn through doing and are able to demonstrate competence as they learn.  To minimize travel and ensure cost-effective delivery, training classes are most often conducted on-site, at the customer’s facility.  This approach is also proven to deliver fringe benefits in terms of team building as well as exposing opportunities for process improvement and optimization.  

Learn More

To learn more about the Compliance 360 professional services, please contact us